Frequently asked questions

Is Stekker.app compatible with my charger/vehicle right now?

Stekker.app somehow needs to be able to control the charging session for you. This requires us to have a connection to either the charger or the electric vehicle. Right now we have an integration with Tesla, so with Tesla's you can use Stekker.app at almost any charge point. With a smart charger that is added to Stekker.app the specific brand of your EV isn't relevant.

We are working to integrate with more automakers. When you've signed up the app will tell you whether the charger or vehicle is supported. If not: we can send you an update as soon as this changes.

All brands of EVs can charge at Stekker.app partner sites (e.g. in Culemborg, the Netherlands). You should use the Stekker.app charging card that we provide. You can request it via the app if you live near such a site.

One of the charging locations in Culemborg, the Netherlands.

Can I join the pilot?

Absolutely! How nice of you that you wish to contribute! We expect you to provide feedback and allow us to learn and improve the system until it's flawless, easy and fun to use. You can download the app from the app stores to give it a go!

Why would I use Stekker.app to charge smarter?

With Stekker.app, it's easy to contribute to the transition towards sustainable energy. It helps to increase the share of renewables that is utilized by automatically charging when a lot of it is generated. This saves on trasportation costs, lowers investment in grid infrastructure, increases the returns of renewable energy projects and as a result also reduces CO2-emissions.

Will my car be charged on time?

Your are in control of when your battery should be charged and to what percentage. Charging will start the way you're used to. However, you'll be able to use the app to change your preference to charge greener when this is possible. Input your desired time of departure and Steker.app will plan the session to be optimal given the constraints you've specified.

If it needs to start right away to reach the desired state of charge, Stekker.app will not postpone the session. If this means it occasionally charges during peak hours, that is okay. What matters most is that most vehicles don't charge during the peaks most of the time.